FrequentlyAsked Questions

Introducing a new diet, especially a healthy one, takes time. It’s a bit like getting children to accept vegetables!

You need to follow a gentle and progressive dietary transition so that your cat gets used to the new texture and taste.

Here's a video on how to better change your cat's diet. You can also download our guide for a gradual dietary transition for free.

You could also consider incorporating Ziggy Care probiotics into their dietary transition to stimulate appetite with a unique and highly palatable formula that also promotes good intestinal balance.

Here's our suggestion for a dry food transition:

- Day 1: 10% ZIGGY - 90% Usual dry food

- Day 2: 20% ZIGGY - 80% Usual dry food

- Day 3: 30% ZIGGY - 70% Usual dry food

& so on!

Once you've reached 100% ZIGGY dry food, wait a few days before starting the wet food transition!

Here's our suggestion for the wet food transition:

Day 1: Add half a teaspoon of ZIGGY once a day, with the first morning meal. Add to their dry food or mix it with their usual wet food (in which case, mix thoroughly with a fork to make the mixture homogeneous).

Repeat this every day until your cat eats this small amount. This may take 2 days or 2 weeks for a cat that really doesn't likechange.

When this small amount is eaten, double it the following day... and decrease the amount of his usual food proportionally.

And so on... you get the idea, the pace should be very gentle 🐢

The transition can last from a few days to two weeks if your cat is a bit wary. 🙏

If you have any questions, write to us at hello@ziggyfamily.com; Emilie, Thélia, and Lysa will be happy to help you! 🥰

Enter your cat's ideal weight into our portion calculator and we'll tell you the right amount of wet food and/or dry food for him.

After neutering, your cat's energy needs drop by an average of 20%, but their other nutritional needs remain the same. It's essential to adopt a special diet and provide the right amount of food.

To prevent your cat becoming overweight or obese, in addition to providing a special quality diet, we recommend playing with them regularly to keep them active. Generally, wet food is 4 times less calorific than dry food, which means they can eat more and feel fuller. It's always best to favour wet food.

Find all our top tips in our guide dedicated to overweight in cats.

You can also use our portion calculator to determine the ideal portion size for your cat’s energy needs.

Your kitten's just been neutered, and you're worried about what to feed him.

As kittens are in full development, their body is gradually maturing and synthesising new tissues. It's essential to allow them to grow harmoniously. Their nutritional needs are therefore much higher than those of their parents. Compared to adult cats, kittens require food that's richer in certain nutrients: proteins, amino acids, lipids, essential fatty acids, vitamins, minerals, and trace elements.

After neutering, your kitten's calorie needs drop by an average of 20%, but his nutritional needs remain the same! Therefore, it's important to limit his food quantity so that he gains essential weight, muscle, but not too much fat!

Even after neutering, your kitten will need a diet specifically catered for kittens until the end of his growth (12 months, longer for larger cats). It's only once he has completed his growth that you can give him dry and/or wet food for neutered adult cats.

Dr Géraldine Blanchard, vet and expert in feline nutrition with over 25 years of experience, explains what diet to give a neutered kitten. Discover her insights here!

Our dry and wet food are not exclusively intended for neutered adult cats. We have different ranges of products:

💛 For Kittens (up to 12 months):

You'll find wet food and dry food for kittens. These are developed to fully nourish a neutered kitten, but quantities must be adjusted.

😻 For Adult Cats:

You'll find a whole range of wet food for adult cats recipes, as well as dry food for adult cats, for both neutered and intact adult cats.

The wet food for intact adult cats is slightly more caloric than those for neutered adult cats, which is why we specifically design our products this way.

The nutritional needs of adult cats, whether neutered or intact, remain the same. It's only the caloric requirement that drops by 20% after neutering. The idea's simply to adjust the daily portion according to your cat's caloric needs. For this, you can use our Daily Portion Calculator.

💙 For Cats with conditions: We've developed a Vet range to support diabetic cats, cats with renal impairment, or cats suffering from urinary problems. We're working on future products to assist cats with other conditions in their daily lives.

Our recipes have been formulated by Dr Géraldine Blanchard, a veterinary specialising in feline nutrition. Our high-quality wet food is formulated around the most advanced knowledge in feline nutrition.

Our recipes have been developed by Veterinary and a feline nutrition expert, Dr. Géraldine Blanchard, meaning that the most advanced knowledge in feline nutrition goes into all our premium wet foods.

- Wet food is less calorific than Dry food!The risk of becoming overweight or obese for a cat fed primarily or entirely on Wet food drops significantly.

- Wet food, when it represents at least 75% of the diet of a neutered and sedentary cat, reduces the risk of developing diabetes. All our wet food is also grain-free (a major source of carbs) and sugar-free!

- cats take on more water eating Wet food than drinking alongside Dry food. This increases urine production, and reduces The risk of developing urinary problems.

- at Ziggy, we are not minimalists, we provide essential nutrients in generous amounts. The first visible signs of This being a beautiful coat.

- Finally, by choosing quality wet food, you're investing in your cat’s health and saving on vet bills.

Working exclusively with fresh raw materials from our partner farms, it's possible that the texture or color of our wet food varies from one batch to another.

This is not something to worry about. It's quite normal and can vary according to seaon or meat supplier.

Each batch follows a very strict quality control and approval process, ensuring our recipes maintain a consistent level of quality and nutritional value. But there can be slight variations in taste or texture.

The less processed a food is, the more likely it will vary. It's simply a characteristic of natural products. We don't add nitrite to our wet food which may result in variation but also makes for much healthier food.

Ziggy cat food should be stored in a cool, dry place, away from heat and light. Your furry friend can eat it until the expiration date written on the packaging of each item.

Once opened, a wet food tray can be stored in the fridge for 48 hours (preferably in a closed container) and a bag of dry food should be kept closed and in a cool, dry place. Dry food should ideally be eaten within 6 to 8 weeks.

For more details on storing Ziggy products, read our article.

All our grain-free dry food and wet food for cats are available on our website, as well as at our partner vets.

Your vet doesn't offer our wet food and dry food? Feel free to write to us at hello@ziggyfamily.com, and we can contact them to see if they can start offering your favorite Ziggy products!

Our Ziggy recipes are all developed by veterinary expert in feline nutrition Dr. Géraldine Blanchard. She's been onboard since the beginning and designs all of our healthy and balanced recipes tailored to our feline friends needs. Each new recipe that we develop is first analysed by an independent laboratory, and only made available to buy once approved. Every production is then analysed and approved again by our quality control team.

Placing our trust in our talented (and resourceful) compatriots, all our recipes are produced in France by our partner factories. Our wet food is produced in Vire, Normandy, our dry food is produced in Wimile, in the north of France, our probiotics in Seine-Maritime, our litter is made in Centre-Val de Loire, and our packages and booklets are made in Lyon! 🇫🇷

The vast majority of our ingredients are sourced in France, with a small minority coming from elsewhere in Europe. For example, we source our meats in France, less than 300km from our factories. Find out more on our dedicated page.

We source all our meats in France, primarily from animals raised outdoors, but this of course depends on availability. We prioritise premium organ meats that are not favoured by humans, which allows us to avoid raising animals specifically to feed our fluffy friends.