Managing (very easily)your Ziggy subscription plan

Log into your customer account

You can manage your subscription plan directly from your customer account.

There, you can easily make any changes you want to your subscription plan: add/remove/change your products, change how often they're delivered, postpone your next delivery date, change your delivery method or address, modify your payment method, and even unsubscribe instantly all together.

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Customizeyour subscription plan:

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Access your account

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Manage your products

Would you like to change how much you receive, change your products, or add new ones?

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Change your delivery frequency

Got too much stock? Space out your deliveries with one click of the mouse!

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Postpone your next shipment

Running low on wet food or have too much stock? You can easily move the shipping date of your next delivery forward or backward!

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Change delivery method

You can:

- Choose home delivery:
Click here

- Choose a delivery to a pick-up point:
Click here

- Change pick-up point:
Click here

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Change your delivery address

Going on holiday with your cat, moving house, or just looking to change your delivery address? Do so straight from your customer account!

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Change your payment information

Is your card about to expire? Easily change your payment method and billing address.

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Do you wish to leave us?

The Ziggy subscription plan is commitment-free! You can unsubscribe whenever you want from your customer account.

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Do you wantto make a change to your subscription plan?

If you want to change your subscription plan, simply log in to your customer account.

You can make changes to your subscription plan as many times as you want and whenever you want (up until midnight the day before your subscription renews).

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Do you haveany other questions?

Our Cat Moms are here for you and will reply to all your questions in no time.