Name: Coffret Chat Glouton
Brand: Ziggy
SKU: CDSTGLY1
Price: 39.9 EUR
Availability: InStock

Question 1

Why choose Ziggy wet food for your cat?

Accepted Answer

Ziggy wet food for cats is unique! All our products are formulated by Dr Géraldine Blanchard, a veterinarian expert in feline nutrition with 25 years of experience. They contain only the good stuff, no carcass scraps, reconstituted meat, tendons, cartilage, etc. They are also starch-free, i.e. they contain no starchy foods and are very low in carbs to keep your cat happy, healthy and full of purrs! Artificial colourings, preservatives, nitrites and flavour enhancers are banned from all our recipes. And all the ingredients we use are listed on the back of the label, for total transparency.

Question 2

Why should I feed my cat wet food?

Accepted Answer

Our recipes have been formulated by Dr Géraldine Blanchard, a veterinary specialized in feline nutrition. Our high-quality wet food is formulated around the most advanced knowledge in feline nutrition.

- Wet food has fewer calories than dry food! Cats fed mainly or entirely on wet food are less likely to become overweight or obese.

- When wet food accounts for at least 75% of the diet of a neutered, sedentary cat, it reduces their risk of diabetes. What’s more, all our wet food is starch-free (a major source of carbohydrates) and sugar-free!

- Thanks to wet food, cats get more water than if they ate dry food and drank on the side. This helps them produce more urine, reducing their risk of developing urinary problems.

- At Ziggy, we're no minimalists: essential nutrients are provided in generous quantities. The first visible proof of this being a magnificent coat.

- Finally, by choosing quality wet food, you're investing in your cat's health and saving on vet bills.

Question 3

Are your products exclusively intended for neutered adult cats?

Accepted Answer

Our dry and wet food are not exclusively intended for neutered adult cats. We have different ranges of products:

💛 For Kittens (up to 12 months):

You'll find wet food and dry food for kittens. These are developed to fully nourish a neutered kitten, but quantities must be adjusted.

😻 For Adult Cats:

You'll find a whole range of wet food for adult cats recipes, as well as dry food for adult cats, for both neutered and intact adult cats.

The wet food for intact adult cats is slightly more caloric than those for neutered adult cats, which is why we specifically design our products this way.

The nutritional needs of adult cats, whether neutered or intact, remain the same. It's only the caloric requirement that drops by 20% after neutering. The idea's simply to adjust the daily portion according to your cat's caloric needs. For this, you can use our Daily Portion Calculator.

💙 For Cats with conditions: We've developed a Vet range to support diabetic cats, cats with renal impairment, or cats suffering from urinary problems. We're working on future products to assist cats with other conditions in their daily lives.

Our recipes have been formulated by Dr Géraldine Blanchard, a veterinary specialising in feline nutrition. Our high-quality wet food is formulated around the most advanced knowledge in feline nutrition.

Question 4

How can I change my cat's diet?

Accepted Answer

Cats like to cling to their habits; they don't always like change! For a successful dietary transition, both in terms of digestion and behavior, we recommend incorporating Ziggy's wet food gradually into their diet. If you need personalized nutritional support, you can download our E-book on how to manage a gentle dietary transition.

Here's what we recommend for a successful dry food transition:

Mix a little Ziggy into their usual dry food and serve as normal.

- Day 1: 10% ZIGGY - 90% Usual dry food

- Day 2: 20% ZIGGY - 80% Usual dry food

- Day 3: 30% ZIGGY - 70% Usual dry food& so on!

Once you've reached 100% ZIGGY dry food, wait a few days before starting the wet food transition!

Here's our suggestion for the wet food transition:

- Day 1: Half a teaspoon of ZIGGY's mixed with their usual wet food.

It's really important to mix both thoroughly with a fork to achieve a homogeneous consistency.

- Day 2: One teaspoon of ZIGGY's mixed with their usual wet food.

& So on... you get the idea, the transition should be very gradual 🐢

Your cat's never had wet food? Anything is possible with a little patience!

Start with a teaspoon of Ziggy wet food each day added to a small dry food meal.

Repeat that each day until the wet food gets eaten. Then, gradually increase the amount day by day (while decreasing the amount of dry food available, you don't want your cat to end up on a double portion!).

If you have any questions, feel free to write to us: hello@ziggyfamily.com, our team will be happy to help you!

Question 5

When can I start feeding Adult Cat recipes to my kitten?

Accepted Answer

As your kitten is still growing, his nutritional requirements are greater than those of adult cats.

That's why, until he's 12 months old, your kitten will need a diet specifically adapted for kittens. It's only when he's fully grown that you can start feeding him dry food and/or wet food for neutered adult cats.

Dr Géraldine Blanchard, veterinarian and expert in feline nutrition for over 25 years, explains how to feed a neutered kitten! Find her answer here!

Question 6

What to do if my cat doesn't like or tolerate his new dry or wet food?

Accepted Answer

Don't worry, as long as you stick to a very gradual transition, the (vast) majority of cats love their Ziggy dry food and wet food!

However, if your cat's fussy and has trouble changing his diet, feel free to take a look at our transition guide or write an email to our team: hello@ziggyfamily.com, we'll offer personalized nutritional support and find a solution that works for your cat.

Question 7

My cat is not neutered. Can I give him your products?

Accepted Answer

We have a unique range of dry food for adult cats. Whether your cat is neutered or not, you can opt for our Ziggy dry food. 😺

Neutering doesn’t change the nutritional needs of adult cats. However, the calories they require drop by 20% after neutering.

The aim is to simply adjust a cat’s daily portion to match their new, reduced, calorie needs. To do this, you can use our Daily Portion Calculator.

Our range includes wet food for neutered or unneutered adult cats. The idea remains the same. If your cat isn’t neutered, you'll simply need to adjust the quantities (so you can feed him more). This way, all our recipes perfectly meet your furry friend’s nutritional needs. 🥰

Question 8

How much wet food should I give my cat?

Accepted Answer

Enter your cat's ideal weight into our portion calculator and we'll calculate the right amount of wet food and/or dry food to give him.

Question 9

Why is there pork in your wet food for cats?

Accepted Answer

Our recipes follow very strict specifications. We have banned most of the ingredients used by the pet food industry: carcass scraps, MSM (mechanically separated meat), meat meal, starch, nitrites, flavourings, etc.

In addition to the few raw materials we allow, we are determined to source our meat in France, and refuse to use meat products from the other side of the world (like lamb, for example, which comes mainly from New Zealand). Pork has the advantage of being a lean, ‘white’ meat that is low in calories and available in sufficient quantities in France, where it’s widely consumed. What's more, the region in which our plant is located (in Normandy) is a pork and beef farming area. Pork is a meat that is particularly well suited to adult, neutered and sedentary cats, as it is low in calories and rich in quality proteins.

Question 10

How do I store Ziggy cat food?

Accepted Answer

Ziggy cat food should be kept in a cool, dry place, away from heat and light. Your furry friend will have no problem eating it up to the used-by date you’ll find on the product’s packaging.

Once opened, a wet food tray can be kept in the fridge for 48 hours (preferably in a closed container). Dry food should be kept closed in a cool, dry place once opened. Ideally, dry food should be eaten within 6 to 8 weeks.

For more details on storing Ziggy products, please refer to our article.

Question 11

How can the texture of Ziggy wet food differ?

Accepted Answer

As we only work with fresh raw materials from our partner breeders, the texture and/or color of our wet food can vary slightly from one production batch to the next.

This is perfectly natural and can vary according to the season or meat supplies.

Each batch of wet food goes through rigorous quality control and nutritional analysis to ensure it lives up to the standards we set ourselves. However, slight variations in taste or texture may still occur.

The more natural the product, the more it’s subject to these sorts of variations. We could control this by adding nitrite, but we don’t. We would rather embrace these natural characteristics and guarantee your cat a healthy diet.

Question 12

Is this wet food suitable for cats with medical conditions?

Accepted Answer

Although starch-free and very low in carbohydrates and minerals, the Ziggy range of wet food is not specifically formulated for cats with medical conditions. We advise you to talk to your vet, and show them the detailed composition of our recipes.

You can also find our Ziggy Vet range, which includes a Wet Food for cats with diabetes, a Wet Food for cats with kidney problems and a Wet Food for cats with urinary tract problems.

Question 13

What are your delivery and return policies?

Accepted Answer

All orders placed before noon are shipped the same day (excluding Saturday, Sunday, and bank holidays). Allow an average of 3 to 4 business days for deliveries to pick-up points, and 24 to 48 hours for home deliveries 🚀

Within 30 days of receiving your first package, if either you or your cat are not convinced by Ziggy, we'll refund all unopened products still in their original packaging:

- Wet food: Packs of 16 or 9 unopened and uneaten,

- Dry food: Bags of 1kg or 2.5kg unopened and uneaten,

- Litter: 10L bag unopened and unused,

- Probiotics: Box of 30 pouches unopened and uneaten,

- Omega Boost: Unopened bottle,

- Bundles: Complete unopened and uneaten bundles.

Contact our team by email: hello@ziggyfamily.com.

We'll get back to you within 48 hours to start the return and refund process.

For more information, find our return and refund policy.

Question 14

How much does delivery cost?

Accepted Answer

DELIVERY FEES:

Ziggy packages are shipped the same day for all orders placed before noon (excluding Saturdays, Sundays and public holidays). Allow an average of 3 to 4 working days for Mondial Relay deliveries, and 24 to 48 hours for Chronopost home deliveries 🚀

🇫🇷 France :

From 0€ to 49€:
Delivery to a relay point (Mondial Relay or Chrono Relay): €3.90
Chronopost home delivery: €6.90

From 50€ to 69€:
Delivery to a relay point (Mondial Relay or Chrono Relay ): FREE
Chronopost home delivery: €6.90

From €70: Delivery to a relay point (Mondial Relay or Chrono Relay ): FREE
Chronopost home delivery: FREE

For Mondial Relay and Chrono Relay orders , you have the possibility to collect your package for 8 days at a collection point and 5 days at a Locker, from the date of deposit. After this period, the package will be returned to us.

Delivery times in Metropolitan France : 3 to 4 working days for orders placed before 12 p.m. at a relay point (excluding Saturdays, Sundays and public holidays), and 24 to 48 hours for Chronopost home deliveries.

🗺️ Europe :

For Germany, Denmark, Spain (excluding islands), Hungary, Italy (excluding islands), Luxembourg, Netherlands, Poland, Portugal (excluding islands), Czech Republic and Slovakia:

From 0€ to 79€ : Home delivery at €7.90
From €80: FREE home delivery

🇧🇪 For Belgium:
Delivery to a relay point:
From 0€ to 49€: 3.90€

From 50€: FREE

Home delivery:
From 0€ to 69€: 6.90€

From 70€: FREE

During busy periods, our orders are prepared and shipped within a maximum of 24 hours.

Is your cat looking out the window while waiting for his Ziggy package? Reassure him and tell him when he arrives by just following him here !

Question 15

How are your recipes made?

Accepted Answer

Our recipes are all developed by veterinary expert in feline nutrition Dr. Géraldine Blanchard. She's been onboard with Ziggy since the beginning and designs healthy and balanced recipes tailored to our feline friends needs. Each new recipe that we develop is first analyzed by an independent laboratory, and only made available to buy once approved. Every production is then analyzed and approved again by our quality control team.

Placing our trust in our talented (and resourceful) compatriots, all our recipes are produced in France by our partner factories. Our wet food is produced in Vire, Normandy, our dry food is produced in Wimille, in the north of France, our probiotics in Seine-Maritime, our litter is made in Centre-Val de Loire, and our packages and booklets are made in Lyon! 🇫🇷

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